Shipping policy

Thank you for shopping with us.

Processing Time

All orders are processed within 2–5 business days.
Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location.

Please note that shipping times may vary due to high demand, holidays, or unforeseen delays.

Shipping Rates

We offer Tracked Worldwide Shipping on all orders.
Shipping costs will be calculated at checkout (if applicable).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.

Delays

While we strive to deliver your order on time, delays may occur due to factors beyond our control such as customs, carrier delays, or peak seasons.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered.
If you experience any issues, please contact the shipping carrier directly.

Contact Us

If you have any questions about your order or shipping, feel free to contact us at:

infozekreo@gmail.com

We are here to help.